Delivering research, design, and strategy for health and tech companies like:

Define the problem

Foundational research: How do we bridge the gap between what a your business thinks what a person / user needs and what a person / user actually needs?

• Identify a strategic problem

• Frame the research question

• Cultivate cross-team buy-in and creative collaboration

Conduct the research

User experience research: Who should we talk to and what are their frustrations, expectations, and aspirations for a product / service?

• Uncover deeper insights

• Map out social, emotional, and behavioral needs

• Develop person-centered opportunity areas

Strategize solutions

Design strategy: How do we align user research findings with business goals and company capacity?

• Generate new ideas and develop better solutions

• Guide team toward new models, systems, and products

• Socialize findings across team and company